COVID-19 Response

Posted on: March 23, 2020

Hello from Shanklin Heating and Air Conditioning,

As an essential business, we are still open and ready to serve your heating and cooling needs. We want to let you know the steps & precautions we are following regarding the COVID-19 reports. Along with following guidelines from Governor DeWine & the Ohio Department of Health, we are practicing the following precautions and options for the safety of our employees, their families, and our customers:

  • We offer over-the-phone payment options for any service or bill. Only technicians who are comfortable performing tune ups and service calls are doing on-site visits
  • All technicians have access to hand sanitizer and PPE
  • All employees are encouraged and supported to stay home if they are not feeling well or if they need to take care of a family member that is ill
  • We would be happy to reschedule any appointment as requested by our customers and are proactively rescheduling non-emergency service and tune up appointments
  • We are continuously sanitizing our office, equipment, vehicles, work areas and other surfaces throughout the day

We truly appreciate the loyalty to our company during this time. Our team and customer’s safety and health are always our top priority. If you have any question, please reach out to us at 330-832-5848.

Thank you again,
The Shanklin Family & Team